Laura shares her experience of attending hospital appointments with her son, James

Patient story videos are a powerful tool for fostering understanding, empathy, awareness, and change in the healthcare industry. They put a human face on healthcare experiences and can serve as a catalyst for improvements in care and support for individuals and their families. Hearing about individuals who have overcome health challenges can inspire and motivate others who may be going through similar experiences. This is an insightful video uploaded by the NHS of a mother explaining her experience attending hospital appointments with her son.