Client demands - can law firms keep up?

Like everyone else in today’s business world, the legal industry is expected to shift towards a more client-focused approach this year. From embracing remote legal meeting solutions like video conferencing to a heightened interest in diversity, inclusion, and sustainability, client demands are changing.

Any future-focused law firm will need to implement remote processes and adopt a hybrid work model to remain competitive during the next few years. Widening their candidate pool will allow employers to acquire talent from more diverse backgrounds, ultimately providing all employees with enhanced learning and development opportunities.

Innovative practice management systems will streamline text messaging between legal team members and their clients, automate emails, and allow users to access client information anytime, anywhere with a secure Internet connection. Lawyers who work in the field will have the ability to keep a tight schedule and speak promptly with clients when time is of the essence.

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